Acceptable Use Policy

Permitted themes

Non-explicit romance, heartbreak, mature themes, strong language, fiction, and artistic or educational discussion are allowed within the limits below. A sensitive word, a reference to intimacy or a difficult topic alone is not a violation. We consider the context.

Prohibited content

Do not use creto to generate, upload, process or share:

• NSFW sexual content, including pornography, sexually explicit or sexually suggestive material.
• Sexual exploitation, sexual content involving minors, or intimate material shared without the people’s consent.
• Targeted hateful abuse, credible threats, or content encouraging violence, self-harm or exploitation.
• Material that facilitates fraud, unlawful activity or infringement of someone else’s rights.

Do not bypass service safeguards or use another account to evade restrictions. A model or feature may also have its own input and usage limits.

Use material you have permission to use

Use your own work or material you have the rights and permissions to use for the requested purpose. This includes recordings, lyrics, images and identifiable voices. Access to a file does not by itself give you permission to transform or publish it.

Do not clone or imitate an identifiable person’s voice without the necessary permission, impersonate someone deceptively, or falsely present generated work as their performance or endorsement.

How content is moderated

Before generation. Music requests, including audio-based Cover, and artwork prompts are checked on our server through Waffo’s Prompt Screening API before the generation service is called. The check includes submitted creative text such as the title, description, style and lyrics. Selecting another model does not bypass it.

Only an allow decision proceeds. Blocked or pending-review requests do not generate or deduct generation credits. If screening fails or is unavailable, generation stops. We do not automatically resubmit a paid request. You may revise your text or email support to request a review.

Uploads and generated results. Upload checks cover account access, file size and valid file references. Each tool also checks the formats it supports. These are technical checks, not automated analysis of the audio or image content. We do not currently run a separate automated content classifier over every uploaded file or generated recording or image. We review reported uploads and generated music or artwork manually against this policy, including the relevant prompt and available processing records.

Review and enforcement. We record screening decisions and review reports to identify misuse. Depending on the evidence and severity, we may ask for clarification, warn the account holder, remove or restrict access to violating material, or suspend access under our Terms. Access may be restricted during an investigation. You can request reconsideration through the same support address; include the affected song or request and why you believe the decision was incorrect.

Review your results before sharing

AI output can contain errors or resemble other material. We do not guarantee that it is unique, protected by copyright or cleared of third-party rights.

Before publishing or using a result commercially, check the selected model’s terms and the rights in your inputs. A paid plan does not grant rights in someone else’s music, image or voice. Our Terms of Service explain the related account, credit and payment rules.

Questions and reports

For questions, harmful-content reports or rights concerns, contact support@songcreative.com. Include the relevant page or song and a brief explanation. We may restrict access while investigating misuse, as described in the Terms of Service, subject to applicable consumer rights.

We review incoming reports and send an initial reply within 3 business days of receipt. That reply will explain the action taken or the next investigation step. Reports involving child safety, credible threats or imminent harm are prioritized when received. If more information or a longer investigation is needed, we will tell you and provide a further update when a decision is reached. This is a commitment to an initial response, not a guarantee that every investigation will be completed within 3 business days.